RETURNS & EXCHANGES

Customers have 14 days to return or exchange (subject to stock availability) the product and request a money refund.

The product must be unworn, undamaged and unused, with all tags attached and original packaging included. DEMO can reserve the right to refuse the exchange and refund.

​No returns or exchanges are accepted after 14 days upon the arrival of your delivery subject to the tracking record.

​Customers should choose their courier company of choice and settle the delivery fee when booking a return.

​In case the parcel is retained in the customs the cost to release it will have to be paid by the customer, subtracting that amount from the value of the purchase.

All terms are subject to online purchase only. 

 

​Please fill in the form below before booking the shipment back to DEMO.

​RETURNS/ EXCHANGES FORM

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