RETURNS & EXCHANGES

- Customers have 14 days to return or exchange (subject to stock availability) the product and request a money refund.

- The product must be unworn, undamaged and unused, with all tags attached and original packaging included. DEMO can   reserve the right to refuse the exchange and refund.

​- No returns or exchanges are accepted after 14 days upon the arrival of your delivery subject to the tracking record.

​- Customers should choose their courier company of choice and settle the delivery fee when booking a return.

​- In case the parcel is retained in the customs the cost to release it will have to be paid by the customer, subtracting that amount from the value of the purchase.

- All terms are subject to online purchase only. 

 

- ​Please fill in the form below before booking the shipment back to DEMO.

​RETURNS/ EXCHANGES FORM